FAQ

ORDER RELATED
What is the return policy?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured in our factory in Chennai. We carefully select our manufacturing materials to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

PRODUCT RELATED

WHAT IS THE SHELF LIFE OF ALL THE PRODUCTS?

All the products have an extended shelf life of 24 months.
how safe is your product?

All our products are environment friendly water based cleansing products and are manufactured on par with international standards with biodegradability nature. It will not degrade metals, glass, tiles, marbles, vinyl, plastic and fabric. It is safe to store, handle and use, completely water soluble and fully biodegradable. None of our products contain phosphates, chlorinated solvents, Butyl or Halogens.
How long should I allow the solution to soak before I swipe the surface?

We recommend at least 10-15 seconds for dry surfaces. For Oily and heavily greased surfaces we recommend a minimum of 5-8 minutes before you swipe the surface.

For better results in very highly oily and greased surfaces, you may spray the solution one more time and swipe within 10-15 seconds. Please use a dry clean soft cloth.
What is the mixing ratio of your 5 litre and 1 litre concentrates?

Ideal recommended mixing ratio of our 5 liter and 1 liter concentrate is in the ratio of 1:5 with water. For every 1 ml of concentrate you need to use 5 ml of clean water. For lighter cleaning you may increase the ratio to 1:6 or 1:7.
How do I use Flo-Ezzy for Floor cleaning?

Mix the concentrate in the ratio of 1: 5 with water in a bucket. Swipe with a clean dry mop. Please ensure the mop is clean and dry before use.